Privacy policy
Effective Date: 01/01/2025
At Turaka, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, or events. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
Name
Email address
Phone number
Address
Payment information (if applicable)
b. Non-Personal Information:
Browser type
IP address
Device information
Website usage data (e.g., pages visited, time spent on site)
c. Information You Provide Voluntarily:
Details submitted through contact forms, event registrations, or service inquiries.
Feedback, reviews, or testimonials.
2. How We Use Your Information
We use the information collected for the following purposes:
To provide and improve our services.
To communicate with you about our events, services, and updates.
To process payments and fulfill orders.
To customize your experience on our website.
To comply with legal obligations.
For marketing and promotional purposes, with your consent.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with:
Service Providers: To assist in providing our services, such as payment processors, email service providers, or event partners.
Legal Compliance: If required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. While we strive to protect your data, no system can guarantee absolute security. Please take precautions to protect your personal information when sharing it online.
5. Your Rights
You have the following rights regarding your personal information:
Access: Request a copy of the information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.
To exercise these rights, please contact us at [Insert Contact Email].
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us analyze website usage and improve our services. You can manage or disable cookies through your browser settings; however, some website features may not function properly without them.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: [email protected]
Thank you for trusting Turaka with your personal information. We are committed to ensuring your privacy and security.